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October 23, 2018
Question

Is it possible to change program type?

  • October 23, 2018
  • 3 replies
  • 3646 views

Hi All,

Is it possible to change program from Email to Live Event or do I need to start from the beginning?

I've tried to change chanel in settings, it did not work.

If there is an easy way, can you please advise.

Thanks!

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3 replies

Ronen-Was-SRpro
Level 5
October 23, 2018

Hi,

It is not possible to change program type, each program has its own features.

Ronen Wasserman
Level 6
October 23, 2018

You can change the program channel (if you don't have members in it), but not the type.

Grégoire_Miche2
Level 10
October 23, 2018

to change the channel, not only the program has to have no members, but you also have to remove all "change program status" flow steps referring to this program.

And Ronen is right, changing the type (event, vs email, vs engagement, vs default) is impossible.

-Greg

Diego_Campos1
Level 2
October 24, 2018

Unfortunately, since the program types are different, you would have to start from scratch, but you should be able to clone your assets from the old program to the new one.