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A
Anonymous
October 23, 2018
Question

Is it possible to change program type?

  • October 23, 2018
  • 3 replies
  • 3646 views

Hi All,

Is it possible to change program from Email to Live Event or do I need to start from the beginning?

I've tried to change chanel in settings, it did not work.

If there is an easy way, can you please advise.

Thanks!

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    3 replies

    Ronen-Was-SRpro
    Ronen-Was-SRpro
    Level 5
    October 23, 2018

    Hi,

    It is not possible to change program type, each program has its own features.

    Ronen Wasserman
    M
    matjazz
    Level 6
    October 23, 2018

    You can change the program channel (if you don't have members in it), but not the type.

    Grégoire_Miche2
    Grégoire_Miche2
    Level 10
    October 23, 2018

    to change the channel, not only the program has to have no members, but you also have to remove all "change program status" flow steps referring to this program.

    And Ronen is right, changing the type (event, vs email, vs engagement, vs default) is impossible.

    -Greg

      Diego_Campos1
      Diego_Campos1
      Level 2
      October 24, 2018

      Unfortunately, since the program types are different, you would have to start from scratch, but you should be able to clone your assets from the old program to the new one.

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