Is it possible to "CC" carbon copy from within Marketo? | Community
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A
Anonymous
September 26, 2014
Question

Is it possible to "CC" carbon copy from within Marketo?

  • September 26, 2014
  • 4 replies
  • 1785 views

I don't believe this is possible, but I'm wondering if I can CC from within marketo.  I want to send out an email and carbon copy certain people. Is this possible?

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4 replies

A
Anonymous
September 26, 2014
No, not something we offer right now. It makes tracking very tricky and can have some negative deliverability side effects.
Josh_Hill13
Josh_Hill13
Level 10
September 26, 2014
If you want to include people inside your firm, use a seed list to add them to the email flow.
Chris_Willis1
Adobe Champion
Chris_Willis1Adobe Champion
Adobe Champion
September 26, 2014
You can cc within an alert.  If you're sending to an internal distribution you can go that route.  
Chris Willis - Fractional GTM Operations Consultant
A
Anonymous
September 27, 2014
Like Chris, I do this by sending an alert as well.  I set this up as part of the flow.  We wanted to CC messages going out to new leads to the assigned sales team member.  So I set up the flow such that once the email goes out to the new lead, it subsequently sends an alert to the Lead Owner (i.e. their sales agent).

If you are sending a mass email, a seed list makes sense.  But, for a triggered email, the Send Alert feature seems to work quite well.
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