Is it possible to access two Marketo accounts with the same email address? | Community
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A
Anonymous
December 11, 2017
Question

Is it possible to access two Marketo accounts with the same email address?

  • December 11, 2017
  • 3 replies
  • 7760 views

I work at a marketing agency and have the need to support multiple clients who use Marketo. My company email address is currently associated as a user to one of my client's accounts. Is there a way for me to be able to access multiple accounts (or in this case, at least just a second account) with my same company email address for login?

The second client is attempting to add me as a user, but gets the notification that my "email is already in use."

Does anyone know of a way around this? I'm trying to avoid creating multiple email addresses for myself simply to access different accounts.

thanks!

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3 replies

SanfordWhiteman
SanfordWhiteman
Level 10
December 11, 2017

Can you move the question to Products​? Thanks. Move link is at the right. This is the webmaster feedback space, not support.

Trevor_Parsell
Trevor_Parsell
Level 5
December 12, 2017

Hey Bryan,

Yes, you can set up a universal login and switch from instance to instance once you are logged in. Here is the documentation:

Using a Universal ID for Subscription Login - Marketo Docs - Product Documentation

You will have to reach out to Marketo first and have them "turn on" the ability for universal login. I am currently using a single email address for three instances. Hope this helps!

Thanks!

A
Anonymous
December 12, 2017

Thank you so much! I'll give this a try.

E
ErikHe1
Level 5
December 15, 2017

Aside from setting up SSO, you can also just achieve this with a "+something" in after your name and before the @ symbol.

So if you have login to instance 1 set up as first.last@company.com you can add another login to instance 2 as first.last+two@company.com (of course you can put + anything you want there) and it normally works fine getting emails to the same account with login details, afaik using G Suite but unsure about other clients like Outlook, worth a test!

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