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January 31, 2014
Question

Is Forms 2.0 Embedded into an outside page not supported by IE8?

  • January 31, 2014
  • 15 replies
  • 2587 views

I have a new form we are using on a webinar page for people to register. We used the Marketo embedded way to do it. Does marketo forms 2.0 not support IE8 anymore? The form will show up but when using IE8 it asks if we still want to run the script and when we say yes it times out. It also does the same thing if we press no.

Any work arounds for this issue would be great.

Thanks!
-Marcy-

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15 replies

March 18, 2014
Hi Jason, the only option style-wise I set in the actual form was the width of each field. The rest of the styling was done by adding this into the Custom CSS section. IE7 completely ignores the styling.

/* Add your custom CSS below */

form.mktoForm {
  width: 100% !important;
}

.mktoForm .mktoOffset, .mktoForm .mktoGutter {
  display: none;
    }
    
.mktoForm .mktoFormCol {
  min-height: auto;
    }
    

.mktoForm fieldset legend, .mktoForm label {
  display: none;
  }

.mktoForm input[type="text"], .mktoForm input[type="email"], .mktoForm input[type="tel"] {
    -webkit-border-radius: 5px;
    -moz-border-radius: 5px;
    border-radius: 5px;
    border: 1px solid #cccccc;
    padding:5px 10px;
    color:#666666;
    font-size:13px;
    font-family:'Avenir LT W01 45 Book','Lucida Grande',Arial,Verdana,helvetica,sans-serif;
}

.mktoForm select.mktoField {
background-color: #FFFFFF;
    border: 1px solid #CCCCCC;
    border-radius: 5px 5px 5px 5px;
    padding: 4px 5px 4px 7px;
color: #666666;
    font-family: 'Avenir LT W01 45 Book','Lucida Grande',Arial,Verdana,helvetica,sans-serif;
    font-size: 13px;
  height: 28px;
}

#FirstName {
  margin-right: 6px !important;
}

#Email {
  margin-right: 6px !important;
}

#City {
  margin-right: 6px !important;
}

#State {
  margin-right: 6px !important;
}

#PostalCode {
}

#Lead_Source_Detail__c {
     background: url("http://www.astrumsolar.com/images/uploads/GetStarted/Form_Arrow.png") no-repeat #ffffff 0 3px;
     padding-left: 30px;
}

.mktoForm input.mktoInvalid:focus, .mktoForm select.mktoInvalid:focus{
    border: 1px solid #ff0000;
}

.mktoForm input.mktoInvalid, .mktoForm select.mktoInvalid {
  border: 1px solid #ff0000;
    }

.mktoForm .mktoRadioList > label, .mktoForm .mktoCheckboxList > label {
    color: #666666;
    font-family: 'Avenir LT W01 65 Medium','Lucida Grande',Arial,Verdana,helvetica,sans-serif;
    font-size: 11px;
    line-height: 16px;
    margin-top: 0;
    text-align: left;
}

.mktoForm fieldset {
  border: 0;
  margin: 0 !important;
  padding: 0 !important;
  }

.mktoForm .mktoButtonWrap  {
    margin-left: 0px !important;
    }

.mktoForm .mktoButtonWrap.mktoSimple .mktoButton {
      background: url("http://www.astrumsolar.com/images/uploads/GetStarted/Form_FreeSolarConsultation_Button.png") no-repeat !important;
    display: block;
      float: left;
      height:45px;
    line-height:45px;
    padding:0;
    margin-top:0px;
    margin-bottom: 15px;
    margin-left: 0px;
    width:273px;
    border:0 !important;
text-indent: -9999px;
  }


input::-webkit-input-placeholder {
    color: #666666;
}
input:focus::-webkit-input-placeholder {
    color: #CCCCCC;
}

/* Firefox < 19 */
input:-moz-placeholder {
    color: #666666;
}
input:focus:-moz-placeholder {
    color: #CCCCCC;
}

/* Firefox > 19 */
input::-moz-placeholder {
    color: #666666;
}
input:focus::-moz-placeholder {
    color: #CCCCCC;
}

/* Internet Explorer 10 */
input:-ms-input-placeholder {
    color: #666666;
}
input:focus:-ms-input-placeholder {
    color: #CCCCCC;
}



And my EMBED code (I took out our personal info):

<script src="//app-sj02.marketo.com/js/forms2/js/forms2.js"></script>
<form id="OURFORMCODE"></form>
<script>MktoForms2.loadForm("//app-sj02.marketo.com", "OURFORMCODE", OURFORMCODE);</script>
April 7, 2014
Jason, has there been any development on this? Thanks!
Corey_Bethel
Level 4
June 17, 2014
Hi,

Not sure if this issue has been resolved, but I am experiencing a similar issue. The only forms that seem to be effected are the form that I used custom CSS for. I tested a form with no custom CSS and it works fine in IE8. Any suggestions as to what could cause the problem.
Corey BethelConsultant | Etumos
September 23, 2014
Hi - any news on resolving this? We made the choice to use embedded Forms 2.0 on our new website and the forms aren't rendering at all for some folks using IE8 and IE9 (nothing to do with Compatibility View or Tracking Protection.) Just to emphasize what's been pointed out already in the thread: if you have highly regulated, large enterprise clients in spaces like Pharma, Financial Services, etc. - quite a few still use relatively old versions of IE on their corporate network - so fixing this is a priority for us.
Level 1
September 25, 2014
I am adding to this thread to show that we too are experiencing problems with Forms 2.0 on a Marketo landing page not appearing when the user is using IE8.