Is email tracked when an user opens only text email? | Community
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A
Anonymous
June 21, 2013
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Is email tracked when an user opens only text email?

  • June 21, 2013
  • 1 reply
  • 1005 views
I've read emails are tracked by including invisible images in emails. When an user only opens a text version of an email, are they still tracked? Is the invisible image just attached to the email?
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Best answer by
Hi Hitoshi,

This is true that emails are tracked with the help of a tiny pixel image.
If the recipient opens a text-only image this means that the email doesn't not contain the pixel and therefor the open cannot be detected/tracked.

Rgs,
Cathal

1 reply

A
Anonymous
Accepted solution
June 21, 2013
Hi Hitoshi,

This is true that emails are tracked with the help of a tiny pixel image.
If the recipient opens a text-only image this means that the email doesn't not contain the pixel and therefor the open cannot be detected/tracked.

Rgs,
Cathal
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