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August 14, 2015
Question

Invalid Data Type in Field

  • August 14, 2015
  • 2 replies
  • 2144 views

I'm trying to import a list containing two columns: unique redemption code and email address. I keep getting import failure reason of Invalid data type in my redemption code field. It is a mix of letters and numbers about 9 characters long. I've tried both String and Text as the custom data field type with no luck. What am I doing wrong?

The goal is to send an email to each of these displaying their unique redemption code.

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2 replies

Josh_Hill13
Level 10
August 14, 2015

Check Admin>Field Management. What is the type there?

Are you importing as CSV UTF8?

August 14, 2015

Yes as a CSV. Should I import as an Excel?

August 14, 2015

No, CSV is the way to go. A string field should work just fine. We do this today for our customers. Are you trying to populate the right field on your import?

October 15, 2015

Was able to resolve by creating a new csv. Must have been a bug.