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Mahurrinah_Sims
Mahurrinah_Sims
Level 2
November 20, 2017
Question

Internal Emails Being Sent to Spam

  • November 20, 2017
  • 1 reply
  • 1165 views

We need to be able to send emails internally using Marketo. However, our DKIM rule states that all emails with our company's domain has to be signed-by our company, which is a very common practice that prevents our emails from being spoofed. How do we get our emails to show that they are signed by us instead of mktomail.com to prevent our internal emails from going to spam?

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
November 20, 2017

When you set up a DKIM record for your Marketo email domains (using the selector M1 by default) they'll be signed as expected.

Go to Admin » Email to generate and copy your DKIM public key(s) to hand off to IT.

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