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August 22, 2014
Question

Interesting Moments - Filter Not Working

  • August 22, 2014
  • 4 replies
  • 1289 views
Hi,

I created a Smart List to get all the Leads which does not have interesting moments.

So I used a filter "Had Interesting Moment > Type: is Empty".

When I checked the leads of that Smart List its Empty (there are no leads).

However when I went to all Leads and opened some of leads I saw following:

Last Interesting Moment Type:
Last Interesting Moment Desc:
Last Interesting Moment Date:
Last Interesting Moment Source:

So I believe that these leads dont have interesting moments i.e. Had interesting Monents > is Empty?

I need to know if there is something wrong with my logic ? Or is there is any other filter we can use to get the leads whose interesting moment field is empty.

Regards,

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4 replies

Dory_Viscoglio
Level 10
August 22, 2014
Hi Hassan, you might try using the "Not had intersesting moment" filter, with all of the types populated. 


August 22, 2014
Try using the Not Had Interesting Moment filter with type is Email, Milestone and Web. Remove the last 30 day constraint. Does that pull anything for you?
August 22, 2014
Great minds think alike!
August 22, 2014
First of all Thanks alot for such quick responses :)

Yes you both are right..

It has resolved the problem.

Best Regards,