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A
Anonymous
September 30, 2016
Question

Interesting Moment Trigger

  • September 30, 2016
  • 1 reply
  • 1728 views

I'm trying to create tasks in SFDC by using the Interesting Moment Trigger, but it doesn't seem to want to work.

A lead watches a video that creates an interesting moment, and based of the Has Interesting Moment trigger with 'contains' = 'Watched' it should then create a task. It's pretty simple, but obviously not working. Any idea why?

Thanks,

Chris

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
September 30, 2016

What trigger isn't working?  Do you see the IM in the Activity Log of the relevant lead?

Posting screenshots of your SC Triggers, Filters, and Flows is always a help.

A
Anonymous
September 30, 2016

Hi Sanford - I've attached my screen shots. It's pretty simple, yet not working.

I've attached the SL, Flow (which is the task broken into two images), then what you would see in SFDC that should trigger it.

Grégoire_Miche2
Grégoire_Miche2
Level 10
October 3, 2016

Hi Chris Kowalczyk ,

On your trigger the constraint is "type contains watched". But you trigger type is Web. So this will never match.

Try this:

-Greg

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