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December 10, 2013
Question

Interesting moment for attending event

  • December 10, 2013
  • 12 replies
  • 2531 views
Hello Community!

I'd like to create an interesting moment for those that stopped by our booth at a tradeshow and score on that as well. Is this possible and where do I begin? Thanks!
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12 replies

December 10, 2013
Hi Jaclyn,

We use a Tradeshow form that has a field called Tradeshow Status that includs a picklist with such choices as Visited booth, engaged, demo, session, etc. We than use the Fills out form = Tradeshow form and the Tradeshow status field to create scoring for the tradeshow. We have the sales reps fill out the form for each person they talk to that comes to the booth or cards collected. See below. We would use the same filters to score to do the interesting moment.

  
December 10, 2013

Hey Jaclyn,

I really like the way Dan has set things up! For the interesting moment, you can manually trigger or set up a trigger campaign. If you manually trigger, you would pull in the "Interesting Moment" flow step. Something interesting to note is that you do not need to use the dropdown values for "Type". The values already there are Web, Email, Milestone. But you can change that to Trade Show, Webinar, or anything else you would like. Then you would put whatever not you would like in the "Description" field.

To create a trigger campaign, you will need a field that references the show so you can create a token to reference the show. How do the Leads that stop by get into your system? List import? FIll out a form? Scanned? 

December 10, 2013
Thanks Dan for that but I HIGHLY doubt our sales rep will fill out any form for a lead, sometimes we'll get a high number of leads that stop by and they just don't have the time (or patience) to fill out a form for each.

Jeff - we import all our lists directly into Marketo so it would go through a scoring program before syncing into SFDC. 

Jaclyn
December 10, 2013
I would recommend doing a batch campaign using the process I illustrated above. Dan has a great way of scoring.
December 11, 2013
We actually have a marketing representative on site to gather/enter them if the sales reps are too busy. Thank for the help Jeff!
Kimi_Heskett1
Level 9
December 11, 2013
Here's how we do it, using a channel and status:


December 11, 2013
Hi Jaclyn,

I like a hybrid of Dan and Kimi's responses.  I would leverage the program status as the smart list trigger and score and create interesting moments as Dan described.  Don't forget that you can also use tokens in the interesting moments to include the program name in the interesting moment.
https://community.marketo.com/MarketoArticle?id=kA050000000KywJ

December 12, 2013
Thanks for all the great tips! Looks like this process won't be completely automated with every Tradeshow regardless of how we set it up. 
December 13, 2013
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December 13, 2013
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