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Anonymous
June 2, 2017
Question

Incorrect Field mapped to SFDC

  • June 2, 2017
  • 1 reply
  • 907 views

We created a field in Marketo that was not synced to SFDC. At a later date, we decided that we did want it to sync to SFDC, so we created a custom field in SFDC on the Lead and the Contact, but rather then sync to the existing Marketo field, the system created a new Marketo custom field, so the information is still not syncing correctly to SFDC. The fields do not show up in the Marketo Field Mapping, so I am unable to change them.

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    1 reply

    Steven_Vanderb3
    Adobe Employee
    Steven_Vanderb3Adobe Employee
    Adobe Employee
    June 2, 2017

    Hi Tom,

    This is expected.  Fields created in Salesforce do not automatically map to existing Marketo fields.  Please submit a support ticket and ask for the fields to be merged together.

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