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Level 3
October 18, 2024
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Incorrect Default Value

  • October 18, 2024
  • 2 replies
  • 2145 views

Hi Everyone,

 

Wondering if anyone else have come across the issue- we have a Marketo form using default value set at form level and when form is submitted the default values are translated to french in form fill activity and database. 

 

Default values set at form level are in english and we do not have custom JS or SSJS on landing page.

 

Any insights will be helpful 

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Best answer by Michael_Florin-2

We had just encountered a confirmed Firefox bug, where FF translated values when automatic translation in the browser was activated. Could that be your case?

 

https://bugzilla.mozilla.org/show_bug.cgi?id=1919230

2 replies

SanfordWhiteman
Level 10
October 18, 2024

You need to link to your page. Marketo doesn’t translate values automatically.

amishraAuthor
Level 3
October 18, 2024

Thank you @sanfordwhiteman  true that but really not sure what to look for as form fill activity (Log) shows the values captured in french wherein values set at form level are in english.

SanfordWhiteman
Level 10
October 19, 2024

Link to your page and I‘ll tell you why. It’ll turn out you have something running that you forgot about.

Michael_Florin-2
Michael_Florin-2Accepted solution
Level 10
October 21, 2024

We had just encountered a confirmed Firefox bug, where FF translated values when automatic translation in the browser was activated. Could that be your case?

 

https://bugzilla.mozilla.org/show_bug.cgi?id=1919230

amishraAuthor
Level 3
October 22, 2024

Hi @michael_florin-2 

 

Thank you very much for sharing and it seems like this was it. User browser was Mozilla and it happened with only few leads (Timeline seems to match) rest are fine.

 

@sanfordwhiteman  here is the link  to the page just in case .

 

Thank you very much