Incorrect Default Value

Forum|Forum|1 year ago
October 18, 2024
2 replies
2145 views

Hi Everyone,

Wondering if anyone else have come across the issue- we have a Marketo form using default value set at form level and when form is submitted the default values are translated to french in form fill activity and database.

Default values set at form level are in english and we do not have custom JS or SSJS on landing page.

Any insights will be helpful

Marketo

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Best answer by Michael_Florin-2

We had just encountered a confirmed Firefox bug, where FF translated values when automatic translation in the browser was activated. Could that be your case?

https://bugzilla.mozilla.org/show_bug.cgi?id=1919230

SanfordWhiteman

Level 10

You need to link to your page. Marketo doesn’t translate values automatically.

A

amishraAuthor

Level 3

Thank you @sanfordwhiteman true that but really not sure what to look for as form fill activity (Log) shows the values captured in french wherein values set at form level are in english.

SanfordWhiteman

Level 10

Link to your page and I‘ll tell you why. It’ll turn out you have something running that you forgot about.

Michael_Florin-2Accepted solution

Level 10

We had just encountered a confirmed Firefox bug, where FF translated values when automatic translation in the browser was activated. Could that be your case?

https://bugzilla.mozilla.org/show_bug.cgi?id=1919230

A

amishraAuthor

Level 3

Hi @michael_florin-2

Thank you very much for sharing and it seems like this was it. User browser was Mozilla and it happened with only few leads (Timeline seems to match) rest are fine.

@sanfordwhiteman here is the link to the page just in case .

Thank you very much

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