In Free-Form created template cannot set email recipients for registered form

Forum|Forum|9 years ago
July 3, 2017
2 replies
2226 views

Hello, i have kinda strange issue and would like to ask for help solving it.

The thing is, i've created free-form page using Bootstrap, created a form in design editor and embedded it as JS in the page source. But now i cannot setup email recipients who needs to receive notification after form is submitted. BTW, it is not necessary for me to use page or form builders.

Can someone please advise about this?

Thank you!

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

Gerard_Donnell4

Level 9

By email recipients do you mean, let internal sales team or others know when someone has filled in the form? If so, then create an alert email in your program and then in the flow steps of the smart campaign that listens for form fill add a "Send Alert" step.

A

Anonymous

Thank you for your quick answer.

Yes, i meant that one. Sorry for my poor explanation and terminology. I have inherited these projects and i'm new in this stuff so i'm still figuring things out.

Anyways, thanks again for your help!

Regards!

Gerard_Donnell4

Level 9

Hi Nikola Mihajlovic,

Just to add an extra bit of detail. In your alert email that you are creating you can pull in some details on the person that has filled in the form. I have added an example below.

Hi,

Congrats! Someone just signed up for the XXXXXX XXXXX XXXXX

Here are their details:

First Name: {{lead.First Name:default=Not Given}}

Last Name: {{lead.Last Name:default=Not Given}}

Email address: {{lead.Email Address:default=Not Given}}

Company Name: {{company.Company Name:default=Not Given}}

Job Title: {{lead.Job Title:default=Not Given}}

Telephone: {{lead.Phone Number:default=Not Given}}

Reach out ASAP and close that deal!

A

Anonymous

Hi Gerard and others,

I've got that email group setup and i have setup the step as you mentioned but the email is not received. I have tried a few more things what i could come up with but it simply wont send email.

Any idea please what else to try or if you guys need some additional info?