In a flow for a smart campaign, do all the actions happen in a certain order or do they happen at once? | Community
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A
Anonymous
June 30, 2014
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In a flow for a smart campaign, do all the actions happen in a certain order or do they happen at once?

  • June 30, 2014
  • 3 replies
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I have been setting up smart campaigns and I keep coming back to this question:

If you have a smart campaign and set up a flow do all of those action happen in that order or at once? The numbering makes it appear like an order.

For example: If I have for (1) Wait 3 Days (2) Send an Email 1 (3) Wait 10 days (4) Send an Email 2 will both the emails send after the first "Wait 3 Days" and then both the emails send after the "Wait 10 Days", OR

Will it go in order so it sends the next email after 3 days and then 10 days from the start of the action it will send the second email?


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Best answer by Josh_Hill13
This is also important because you should usually Sync to SFDC *after* you update data in Marketo, and set a Task *after* a 10 minute wait step after the sync in case Lead Owner is not yet set.

3 replies

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
June 30, 2014
Hi Angela,

Smart campaigns alwas execute the flow in a linear order, so in your example it will go like this:

Campaign starts
Wait for three Days
Send Email 1
Wait for 10 Days
Send Email 2
    Josh_Hill13
    Josh_Hill13Accepted solution
    Level 10
    June 30, 2014
    This is also important because you should usually Sync to SFDC *after* you update data in Marketo, and set a Task *after* a 10 minute wait step after the sync in case Lead Owner is not yet set.
      A
      Anonymous
      July 1, 2014
      So to clarify:

      I can set up one smart campaign and it will execute both emails in the correct order at the corrt time from the start of the cmapign? Instead of setting up two smart campaigns?

      And Josh can you further explain your comment? 
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