Importing trusted list into email program - missing Marketo field options | Community
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Shawn_Granniss
Shawn_Granniss
Level 2
June 12, 2018
Question

Importing trusted list into email program - missing Marketo field options

  • June 12, 2018
  • 1 reply
  • 2483 views

Hi,

I am uploading a CSV into a email program. When i go to choose the fields that didnt show up in the auto-detect, Lead owner first name, lead owner last name, and lead owner email address aren't available.

How do I make these re-appear?

Thanks

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
June 12, 2018

Those are system run fields and may not be imported.

If you want, you can create custom field to import to, then play off of during a batch sync.

Shawn_Granniss
Shawn_GrannissAuthor
Level 2
June 12, 2018

Thank you. What is the reason for why they may not be imported?

Is that relatively simple? Would I do this in Admin>Field Management?

Grégoire_Miche2
Grégoire_Miche2
Level 10
June 12, 2018

Hi Shawn,

There is no way you can import these fields. They are computed from the user object when syncing from a CRM. If you do not use a CRM sync, these data can be loaded to Marketo using the "sales person" API endpoint, but not the import tool.

-Greg

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