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Angelika_Libera
Angelika_Libera
Level 2
October 20, 2017
Question

imported leads by accident without email

  • October 20, 2017
  • 2 replies
  • 2188 views

Hi

I've imported a static list of leads without email but with lots of other data.

Now I want to re-upload just the email addresses. How can I make sure that the email addresses are matched with the correct IDs without creating duplicates?

Many thanks!

Angelika

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2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
October 20, 2017

Let's not get ahead of ourselves... why not delete these leads if they can be identified (in the UI) and reimported?

Josh_Hill13
Josh_Hill13
Level 10
October 20, 2017

In these cases, we cannot match on Email for a standard list upload. If you did have API access, you are right that you could insert the correct email tied to the Marketo ID.

My preferred method is to

  • new smart campaign
  • Member of Static List
  • Email Address IS EMPTY (to ensure we have right people)
  • Delete Lead in Marketo only.
  • fix your spreadsheet
  • Upload again to new Static List
SanfordWhiteman
SanfordWhiteman
Level 10
October 20, 2017

If these are new leads in an identified static list I'm saying just trash them all, like you are!

Angelika_Libera
Angelika_LiberaAuthor
Level 2
October 20, 2017

Thank you very much  for your help, I have deleted the leads and re-imported them with the email, that seemed to be easiest

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