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A
Anonymous
August 21, 2013
Question

Import List Issue

  • August 21, 2013
  • 2 replies
  • 828 views
Is anyone else receiving an error message when they try to import a list??

Error says:

An Error has occured.  The details of this error have been sent automatically to Marketo.  Refresh your browser.

I have tried three times and am still receiving the error

  
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2 replies

Jep_Castelein2
Jep_Castelein2
Level 10
August 21, 2013
It's usually an issue with the list. It's best to open a support ticket and send them your list. 

Jep
A
Anonymous
August 21, 2013
When I have seen this, to Jep's point it has been an issue with the list...MOST times.  Then there are times that instead of letting Marketo detect what kind of file is being imported, I set it to CSV, and the import works.

BUT, if that doesn't work, Support is always a solid ask.

Travis
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