"Import a Program" not available as an option | Community
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A
Anonymous
November 4, 2013
Question

"Import a Program" not available as an option

  • November 4, 2013
  • 4 replies
  • 1006 views
I would like to import a program into Marketing Activities. The Marketo documention I have read says to select "New", and then "Import a Program". I would like to test and use a responsive email template built by Marketo. Although under "New", I do not have the option to "Import a Program", I only have "New Program" which does not give me the ability to import a Marketo email template.
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4 replies

C
Calvin_Lam
Level 4
November 4, 2013
Since you are importing an email template, you will need to do that under the Design Studio Tab.
A
Anonymous
November 4, 2013
Paul,
Smells fishy - I'd log a support ticket and have someone take a look
A
Anonymous
November 4, 2013
Paul-
Are you an admin or a lower-permissioned role?  Importing a program is a setting that needs to be checked on the role that you are associated to to be able to import a program.

Hope this helps.
A
Anonymous
November 4, 2013
Brigid, thanks so much. I am not an admin, so I will ask an admin to import the program for me.
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