Images inserted into Landing page not rendering when I invite others to view | Community
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August 13, 2014
Question

Images inserted into Landing page not rendering when I invite others to view

  • August 13, 2014
  • 5 replies
  • 1649 views
I've built out a landing page and inserted two images using the Insert Elements/Image palette.  Everything looks great on my computer screen - draft, preview, full screen preview - all look as intended.

I sent an "Invite Users" email to myself so I could check how it renders before sending it off for approval.  The images inserted into the page via Insert Elements/Image do not show up.  Images that are included via Insert Elements/Rich Text do render.

Any suggestions on what's going wrong?  This happens both in Chrome and IE.  

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5 replies

Edward_Masson
Level 10
August 13, 2014
some times certain images with and CSS etc might not render in preview mode but look great once the landing page is approved and viewing in a browser.

Are you getting any errors?
August 13, 2014
Is the landing page approved? That is normally the biggest issue with images not rendering. If it is, you may want to submit a help ticket.
August 13, 2014
No errors are showing, just the little x box indicating a missing image.  This happens with when the page is both approved and unapproved.
Edward_Masson
Level 10
August 13, 2014
Then you have a directory issue, check the URL path your pointing too.
August 13, 2014
Using the Insert Element/Image does not allow for hard coding an image URL.  I can only search within the directory that pops up. 

Not a big issue since I can send my manager a link to an approved page that renders the images.