Ignore non business days in wait step? | Community
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Anonymous
November 7, 2016
Question

Ignore non business days in wait step?

  • November 7, 2016
  • 2 replies
  • 1984 views

Our campaign is triggered and we want an email to get sent out 3 business days later. Anyone know of any workarounds to make this happen?

I am aware you can use advanced wait steps to make sure an email only sends during the weekdays, however I am curious if it is possible to create wait steps that only count business days and ignores the weekend?

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2 replies

Josh_Hill13
Josh_Hill13
Level 10
November 7, 2016

Not really? Maybe if you use some of the Date math with Date tokens. You would need to stamp the Entry Date and then wait 72 hours off that, but also take into account business days. So this may require some sort of wait chaining.

Devraj_Grewal
Devraj_Grewal
Level 10
November 7, 2016

Patrick Ruppert, you should create an idea for this. For wait steps, instead of the usual "day" duration, there should be an additional duration option of "business day", which would only count Mondays through Fridays.

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