iFrames consistency throughout multiple browsers | Community
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A
Anonymous
August 17, 2016
Question

iFrames consistency throughout multiple browsers

  • August 17, 2016
  • 2 replies
  • 1338 views

I'm having trouble getting an iframe to display in Thank You Page after a form submit, in multiple browsers.  Currently, if I look at the Thank You Page in Chrome, it does not display the iframe, however, it does populate when I go to the page by using Explorer.

Does anyone know why this is happening? I am a new user to Marketo, and any information will be extremely appreciated.

Thank you in advance for your input!

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    2 replies

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    August 17, 2016

    Please provide a link to your page.  Looks like this isn't your own IFRAME but a maps page may in fact have technical restrictions on its frameability (different browsers have different support for those restrictions).

    A
    Anonymous
    August 17, 2016

    Thank you very much for your response.

    Below, please find the link to our page:

    info.dh.com/TS2016-09-14LENBankingDisruptedSummit_LP-ThankYou.html  

    Also, please find the link to our code below:

    "google.com/maps/embed?pb=!1m18!1m12!1m3!1d3167.503757946836!2d-122.16052608469161!3d37.44882617982007!2m3!1f0!2f0!3f0!3m2!1i1024!2i768!4f13.1!3m3!1m2!1s0x808fbb38c5e575ed%3A0xd901e352d11f2698!2s546+University+Ave%2C+Palo+Alto%2C+CA+94301!5e0!3m2!1sen!2sus!4v1471385953670" style="border: 0;" allowfullscreen="" frameborder="0" height="350" width="400">

    </iframe></center></div>

    Any suggestions will be appreciated!

      SanfordWhiteman
      SanfordWhiteman
      Level 10
      August 17, 2016

      Have you actually tested this for compatibility outside of your machine?

      I don't see a problem: CrossBrowserTesting Tests

      A
      Anonymous
      September 9, 2016

      Hi Glorie! Hope you're doing well! Many of our display issues are a result of viewing on out-dated versions of ie and/or on the D+H secure network. I often viewed on a separate computer on a personal hotspot to figure out what the variable was. Good luck!

      - Jillian

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