If Lead is not part of SFDC Campaign, but they go through Flow Step: Change Status in SFDC Campaign...

Forum|Forum|7 years ago
November 29, 2018
1 reply
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If Lead is not part of SFDC Campaign, but they go through Flow Step: Change Status in SFDC Campaign, will they first be added to the sfdc campaign or do I need to add in that flow step before Change Status in SFDC Campaign?

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Best answer by falvares

Hi Danielle,

When a lead goes through the "Change status in SFDC campaign"

They will be "added" to the SFDC campaign if the lead is not a part of it already
The status in the program will also be reflected in the SFDC campaign for the lead
But most importantly, by using the Change Status in SFDC campaign or Add to SFDC campaign, you will also be "syncing" the lead into SFDC. What this means is if the lead does not exist in SFDC, it will first create the lead. Good thing to remember if you had different sync to sfdc rules for new leads.

Hope this helps

Floyd

F

falvares

Accepted solution

Adobe Employee

Hi Danielle,

When a lead goes through the "Change status in SFDC campaign"

They will be "added" to the SFDC campaign if the lead is not a part of it already
The status in the program will also be reflected in the SFDC campaign for the lead
But most importantly, by using the Change Status in SFDC campaign or Add to SFDC campaign, you will also be "syncing" the lead into SFDC. What this means is if the lead does not exist in SFDC, it will first create the lead. Good thing to remember if you had different sync to sfdc rules for new leads.

Hope this helps

Floyd

Danielle_Wong

Author

Community Advisor

Hi Floyd,

I appreciate all that info! Just what I needed to know .

Thanks!

Danielle W.

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