If JS Token Returns Value=null, collapse entire block?

Forum|Forum|7 years ago
May 1, 2018
1 reply
2944 views

Hello,

We have a JS Token that we use in our Marketo emails. When the result is null we set the default text to direct users to contact our customer service team. However, we would like to change this so that the entire block of content disappears when the result is null. Can this be done?

Marketo

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Best answer by Grégoire_Miche2

A JS token in an email ? You mean a velocity token ?

It will not be possible to change the block presence, unless the block IS the token. In velocity, you can output all the html you need, so this should be possible. You will have to:

move the whole block HTML to the token
Make the whole code conditional
create a specific block in you email template that has no border and a 0 default height which only content will be the token.

-Greg

Grégoire_Miche2Accepted solution

Level 10

A JS token in an email ? You mean a velocity token ?

It will not be possible to change the block presence, unless the block IS the token. In velocity, you can output all the html you need, so this should be possible. You will have to:

move the whole block HTML to the token
Make the whole code conditional
create a specific block in you email template that has no border and a 0 default height which only content will be the token.

-Greg

Kelsey_HopeAuthor

Level 2

Thank you, this is very helpful! Do you think this is something that someone with a passing experience with HTML could do, or would it be better to contract some hours with Marketo to do this?

Grégoire_Miche2

Level 10

Better have someone skilled in Velocity.

Marketo consultants is not the only source of skills, there some partners and freelances that can help you too.

-Greg

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