If I add content to engagement program, will those exhausted receive on next cast? | Community
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A
Anonymous
August 19, 2013
Question

If I add content to engagement program, will those exhausted receive on next cast?

  • August 19, 2013
  • 2 replies
  • 726 views
Several people have exhausted the current content activated in my stream, but I've now added a few more pieces of content. On the next cast will they go back into the stream automatically or do I have to do this manually
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2 replies

A
Anonymous
August 19, 2013
To my knowledge the lead(s) will be pulled out of the exhausted status when new pieces of content, that the lead(s) have never recieved, are added to the stream the lead(s) are in.
A
Anonymous
August 20, 2013
When you add new content, when the cast is run, the system will send those leads the next highest priority piece of content.  You should not have to do anything, except make sure the content is activated (or scheduled).

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