If a lead no longer meets the smart list criteria, does it continue down the flow? | Community
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January 29, 2013
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If a lead no longer meets the smart list criteria, does it continue down the flow?

  • January 29, 2013
  • 2 replies
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What happens if a lead no longer meets the smart list criteria? Are they automatically removed from the flow?
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Yes, unless you specifcy a remove from flow step.

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Accepted solution
January 29, 2013
Yes, unless you specifcy a remove from flow step.

January 30, 2013
Hi Alison,

Just to note here...If the campaign is already launched.  This does not remove them from the flow. 

So let's say I had a campaign where the smart list was "First Name is Alison" and thus you qualified.  If I ran that campaign today and the flow was:

1.  Send Email
2.  Wait 20 Days
3.  Send Email

So you would have been sent the first email and now you are in the 20 day wait step.

Then tomorrow I go back to this same campaign and I change the smart list to "First Name is Michael"....just because you don't qualify anymore...this does not mean you are removed from the flow.  

Maybe you understood that, just making sure ;).