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T
Treypressey1
Level 1
June 27, 2024
Solved

Identity API url not working

  • June 27, 2024
  • 1 reply
  • 1798 views

Trying to use my identity url to get an access token so I can create leads in python. Repeatedly getting an error saying that the url doesn't exist and that the nodename or servname is not known. I'm unable to use any of the REST endpoints because of this. Even when I manually create an access token through the admin panel and try and hit the 'create lead' endpoint, I get the same DNS error.

 

Do I need to somehow 'activate' my API url or something? Am I missing a step?

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Best answer by SanfordWhiteman
You should open a Support case: this isn't normal, there should be a DNS A record automatically created when your instance is provisioned.

1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
June 27, 2024
You're gonna have to provide more info, like the URL. Don't worry, it's not secret (anyone can derive it from your Munchkin ID).
T
Treypressey1Author
Level 1
June 27, 2024

URL = 503-ICE-271.mktorest.com/identity

Trying to get access token by using this url structure:503-ICE-271.mktorest.com/identity/oauth/token?grant_type=client_credentials&client_id=<Client Id>&client_secret=<Client Secret>

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
June 28, 2024
You should open a Support case: this isn't normal, there should be a DNS A record automatically created when your instance is provisioned.
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