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A
Anonymous
December 1, 2014
Question

Identify email system clicks

  • December 1, 2014
  • 3 replies
  • 995 views
We score leads that have multiple clicks in an email and it appears that some email systems will click on every link in an email before it gets delivered (there will be around 15-20 "clicks link in email" scores) that can artificially inflate a user's score. Any way to get Marketo to identify these and bypass the scoring? For example, if a single email gets more than 15 clicks then don't score it? The minimum number of times filter appears to apply to all emails, not just a single email.
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3 replies

Josh_Hill13
Josh_Hill13
Level 10
December 1, 2014
You may have to post this as an Idea. I don't think there's a way for the filter to distinguish between human and robot clicks right now.
Dan_Stevens_
Dan_Stevens_
Level 10
December 1, 2014
We're seeing a lot more of this activity as well.  If you create an Idea, please post the link back here so we can vote on it.
A
Anonymous
December 1, 2014
Here is the link to the idea: https://community.marketo.com/MarketoIdeaDetail?id=08750000000K8OcAAK
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