ics file link not working

Hi Stephanie G,
Just curious...Maybe the problem is with your local machine and how it handles '.ics' files. Try sending a test email to your smart phone (and/or a colleague's computer) and clicking the link there. It should then open your calendar app if it is a properly-formatted '.ics' file.

If it continues to open as text, you may want to examine how you are outputting your ics file. I personally create the event in my outlook calendar, then 'save as' to another location and name the '.ics' file using the unique identifier my webinar app assigns to the event: xxxxxxx.ics. That way, once I've created a TOKEN with that event identifier in it (in the program,) I can reference all of these event-specific assets in emails, landing pages, etc. and manage them more efficiently.

Hope that helps,
Mark F.

Thank you Mark,
I now think it may be a Outlook 2010 issue not a Marketo issue. I did some testing in Outlook 2003 and the ics file is linking fine.

Hi Stephanie,

Are you able to use the Calendar token instead of a linked file download?

You mentioned it working in Outlook 2003, though, so maybe generating the file as a token may provide some additional insight.