I want to block the certain field on contacts to be blocked from being sync'ed to Salesforce. | Community
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March 3, 2014
Question

I want to block the certain field on contacts to be blocked from being sync'ed to Salesforce.

  • March 3, 2014
  • 3 replies
  • 1012 views
I could not locate contact info in field management, any ideas?  I want to prevent Marketo from overriding information on the contact level in SF. 
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3 replies

Kenny_Elkington
Adobe Employee
Adobe Employee
March 3, 2014
Hey Danielle,

This type of blocking is best done on the SFDC, by setting fields to read-only with field-level security.  You can choose to disallow updates to fields in Marketo with the Field Actions>Block Field from updates action, however.
Josh_Hill13
Level 10
March 3, 2014
Keep in mind you can go to Admin > Field Management and assign Field Blocking to certain fields. I do this for key contact fields that Sales would not want overridden. The nice thing is it still lets you update empty fields.
March 3, 2014
Josh - I could not locate the contact info folder...is lead and contact considered the same thing in Marketo?