I need some clarity when Original Source Type is "Web page visit" | Community
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Ed_Kuryluk
Level 2
November 6, 2014
Question

I need some clarity when Original Source Type is "Web page visit"

  • November 6, 2014
  • 2 replies
  • 1952 views

Hi, 

What does it mean when Original Source Type is "Web page visit"? It seems to say the lead was created without filling out a form or being imported. They're not anonymous leads, because they have email addresses and other information in the records. We have contacts being created in both ways on the same landing page. 

Thanks,
Ed

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2 replies

Josh_Hill13
Josh_Hill13
Level 10
November 10, 2014
There must be some confusion between a form fill and the visit of the web page. Perhaps something was off on their cookie? Does their lead log confirm that?
Molly_Cousins
Molly_Cousins
Level 2
October 19, 2015

I'm seeing this too - they do fill out a form to become known, but are tagged with either Web Form Fillout or Web Page Visit. No rhyme or reason that I've been able to figure out.

The picklist values seem strange to me, too - are the below the standard values? I've inherited a disaster of an instance so am trying to troubleshoot

Web page visit

salesforce.com

Web form fillout

New lead

Event partner

List import

Web link click

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
October 19, 2015

It means that the first recorded action for the record was a Web Page visit recorded by Munchkin.  It might be the case that the initial activity was pruned since the activity was more than 90 days ago and is no longer visible.  You can check by choosing a custom view for the activity log and switching from active to archive.

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