I have an email send problem | Community
Skip to main content
A
Anonymous
November 4, 2014
Question

I have an email send problem

  • November 4, 2014
  • 4 replies
  • 1027 views
I have set up and cloned a program for an email campaign. The original program worked and the cloned program will not send out our approved email.  I'm not sure what the issue is.
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

4 replies

Matt_Stone2
Matt_Stone2
Level 9
November 4, 2014
Are you getting any sort of error message? Will it not approve the email program, or it approves and doesn't send at the time you gave?
A
Anonymous
November 4, 2014
No error message was given.  The email was approved.  All four boxes show green check marks.  It just never sent out the email blast.
Dory_Viscoglio
Dory_Viscoglio
Level 10
November 4, 2014
In the results tab from the send campaign, you should be able to see why the email wasn't sent to people. Maybe they've reached a communication limit for the day or the week?
A
Anonymous
November 4, 2014
Check to make sure you're not trying to send samples with a token in the "send from" email. Or "from name" That will give you issues. 

Also check to make sure you're not black listed :)
Terms & ConditionsAccessibility statement

Loading footer...