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Anonymous
February 6, 2015
Question

I am trying to update our native contact records

  • February 6, 2015
  • 2 replies
  • 956 views
I am trying to update our native contact records as undeliverable with the Reason and Date Fields via a Workflow or Process. Any thoughts?
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2 replies

Kristen_Malkov1
Kristen_Malkov1
Level 7
February 6, 2015
You can set up a trigger campaign that listens for bounced and have the reason populate in the flow step.
Josh_Hill13
Josh_Hill13
Level 10
February 6, 2015
When would you set the field? A trigger will help if there is a cause, otherwise a batch:

Select "Native Contacts"

Flow:
Change Data Value "Undeliverable Reason" = X
Change Data Value "Undelivered Date" = {{system.dateTime}}
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