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Yael_Philander
Level 1
May 29, 2019
Question

Hyperlink

  • May 29, 2019
  • 1 reply
  • 1935 views

I am getting text in my email underlined like it is hyperllinked when it isn't. When clicking on it is doesnt take you to any links. How do I remove this?

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
May 29, 2019

Depending on the mail client, link-like text can be hyperlinked: even a dotted.series.of.parts with no  protocol can be "upgraded" by Gmail, for example.

Can you show the HTML (or text) used to construct this accidental link?

Jay_Jiang
Jay_Jiang
Level 10
May 30, 2019

Not just links but addresses, dates and times, phone numbers etc... So it could be your email client or, if you're viewing on a smart phone, it could be one or many apps 'interfering' with the as is email html 

Jay_Jiang
Jay_Jiang
Level 10
May 30, 2019

Lastly, you may have CSS styles affecting different tags in your email template e.g.

span, p, li, td {
text-decoration: underline;
color: lightblue;
}‍‍‍‍
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