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Marc_Asmus
Marc_Asmus
Level 2
September 30, 2022
Solved

HTML link in Salesforce task?

  • September 30, 2022
  • 1 reply
  • 2896 views

Is it possible to create Salesforce tasks with HTML links that display friendly link text that I define?

 

Meaning, the underlying link--for example--is:

https://www.a-survey.com?Name=Surveyee&CampaignID=12345 

 

When the task owner looks at the task via Salesforce, they see friendly link text like:

Start the survey - Surveyee

 

I want to...

  • create a Salesforce task that contains a personalized URL that Marketo builds using tokens data
  • allow BDR to copy and paste the link into an email to surveyee with as little effort as possible
  • have that link appear to surveyee with friendly text, instead of the actual URL

Alternative suggestions are welcomed. Thanks for any help!

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Best answer by SanfordWhiteman
Gonna say no. Task Descriptions don't support HTML so you can't get a real <a> in there. You could use an Apex trigger to move a sequence of link-like text into a real URL type field, though.

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
October 1, 2022
Gonna say no. Task Descriptions don't support HTML so you can't get a real <a> in there. You could use an Apex trigger to move a sequence of link-like text into a real URL type field, though.
    Marc_Asmus
    Marc_AsmusAuthor
    Level 2
    October 5, 2022

    Thanks @sanfordwhiteman! 

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