How to track videos on LP | Community
Skip to main content
Margherita_Hero
Margherita_Hero
Level 2
May 17, 2017
Question

How to track videos on LP

  • May 17, 2017
  • 1 reply
  • 1452 views

Hi,

I have a LP with 3 videos in it. The customer journey expected is a trigger email sent when the user watch the first video. To do this I have created a smart campaign and in the smart list I've put the trigger Visit web page with 2 conditions:

- Webpage contains video_tracked/Played

- Querystring contains path (=path of the LP) and videoId (=videoId of the first video on the LP)

Do you think that if I have more than one video in the same LP, this can cause issues on the tracking? For example could it happen that the user who watch the three videos receive the trigger email three times? It should receive it just once after watching the first video on the LP.

Thanks a lot,

Chiara

    This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

    1 reply

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    May 18, 2017

    For example could it happen that the user who watch the three videos receive the trigger email three times?

    Yes, that could happen.

    To avoid this, limit the qualification rules for the Smart Campaign to once per <something>.

    Terms & ConditionsAccessibility statement

    Loading footer...