How to track prospects leaving our database every month due to email bounces? | Community
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March 10, 2015
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How to track prospects leaving our database every month due to email bounces?

  • March 10, 2015
  • 2 replies
  • 888 views
Hi community,

I'm working on an outflow analysis, trying to figure out how many prospects leave our database every month due to email bounces- meaning it's a hard bounce and they're now unreachable.

Does anyone have any experience with this? What's the best way to pull up these metrics?

I tried using the filter "email bounced" but by looking at individual prospects activity log, I noticed the filter brings up prospects from previous month bounces as well. 

If anyone could provide any clarity that would be really appreciated.

Regards,
-Bruno

 
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Best answer by Dory_Viscoglio
Hey Bruno, what if you put a time/date constraint on the email bounced filter, or used a "data value changed" filter to see whose Email Invalid field changed from false to true in the past month?

2 replies

Dory_Viscoglio
Dory_ViscoglioAccepted solution
Level 10
March 10, 2015
Hey Bruno, what if you put a time/date constraint on the email bounced filter, or used a "data value changed" filter to see whose Email Invalid field changed from false to true in the past month?
March 10, 2015
Thanks Dori, appreciate you getting back to me so quickly.

I did originally add time/date constraint on the email bounced filter but unfortunately that didn't work because, say I'm filtering for the month of February, someone who had an email bounce in January and February would show.

"Data value changed" filter to see whose Email Invalid field changed from false to true in the past month is a great idea and something I hadn't thought of. It worked except data of this activity type is archived after 90 days so I can't go back as much as I would like to.