How to track article open rate in a newsletter | Community
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Anonymous
October 20, 2016
Question

How to track article open rate in a newsletter

  • October 20, 2016
  • 2 replies
  • 991 views

Tried searching but couldn't find anything.  I'm sure this must be simple, but how do you set up your smart campaign to track which articles are opened??? 

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2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
October 23, 2016

Make sure to post your questions to Products. A mod just moved your thread today.

Smart Campaigns don't really track rates -- that's more the reporting side.

Your goal isn't totally clear, but you may want to [a] constrain your Clicked Link in Email activities by URL or ID (I like using ID) or [b] add an Interesting Moment based on {{trigger.link}}.

Jessica_Kao3
Jessica_Kao3
Level 7
October 24, 2016

You can find that information in the Email Link Performance report if you sent that newsletter out in as an email.  It will track both unique people and number of clicks. 

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