How to tell whether checkbox field was checked (true) or not (false) | Community
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A
Anonymous
September 9, 2016
Question

How to tell whether checkbox field was checked (true) or not (false)

  • September 9, 2016
  • 5 replies
  • 6822 views

I have a content download form that has a checkbox (Contact me about our service). The rest of the fields on the form are SFDC fields but this is a custom field in Marketo. It is unchecked as a default. I am having trouble determining whether an individual lead has checked the box or not. When I look, I see a zero - any ideas what this means?

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5 replies

Jessica_Kao3
Jessica_Kao3
Level 7
September 9, 2016

When you try filling out the form and check the box does it come through when you look in Marketo as checked?

Jason_Hamilton1
Jason_Hamilton1
Level 6
September 9, 2016

When you created the field what type of field did you select?  If it is showing a zero I assume it is set as an integer, you should use a boolean (true/false) or if you use a string make sure you pass a value.

Jason

A
Anonymous
September 9, 2016

Yikes - somehow it was set to Currency. Oops!

How do I change the field type if the field is in use...

On Fri, Sep 9, 2016 at 2:16 PM, Jason Hamilton <marketingnation@marketo.com>

Jenn_DiMaria2
Jenn_DiMaria2
Level 10
September 9, 2016

There might be some issues with this, but definitely take a look: Changing the Field Type of a Marketo Field - Deep Dive

Josh_Hill13
Josh_Hill13
Level 10
September 9, 2016

In addition to the above, Boolean fields accept

Yes, No

1,0

TRUE, FALSE

as accepted values from a Form. You should make sure this is NOT prefilled because then you could exp a problem where it was 1 in the past, but the lead actually wanted 0 , but never changed it. Or if you made it hidden or not available on the form, you could end up flagging this person as Call Now=TRUE, when they didn't mean to this time.


You can also use Data Value Was Changed to look at the flip.

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    September 10, 2016

    Christine, when you add a Checkbox type field to a form, regardless of the type of the Marketo field you're trying to update on the back end, the form will post either the string value "Yes" or the string value "No."*

    So you can actually replay what the leads originally intended for the checkbox by looking in the Activity Log for the details of the Filled Out Form activity:

    If you don't have too many of these to go over, you can fix them all up by hand.  (If there are a whole lot, you could have a developer use the API to do the same.)

    * Note within the Marketo context both "Yes" and "No" convert to Currency 0.  The result of this type conversion depends on the language/app being used. For example, for the beginning programmers out there, in JS parseInt("Yes") gives NaN, which would not be insertable into a Currency field, while in PHP intval("Yes") is 0.

    A
    Anonymous
    September 12, 2016

    Sanford (and everyone else who responded) - thank you!
    I only had 10 responses thus far and thanks to Sandon's tip, was able to figure out that they all said yes to be contacted (without it being initially checked) - good news there for lead quality.

    Then, I went ahead and changed the field type to Boolean in the Admin area and configured the field within the form. See attached. Did I do it correctly?

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    September 12, 2016

    You want Checkbox type, not ​Checkboxes.

    A
    Anonymous
    September 12, 2016

    Ok, but how do I get the checkbox to show on the left?

    On Mon, Sep 12, 2016 at 2:27 PM, Sanford Whiteman <

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    September 12, 2016

    You can switch Checkbox fields to display like Checkboxes fields with this snippet:

    MktoForms2.whenRendered(function(form){
      var switchCheckboxLabelsFor = '#Sales__Current_Assets__c'; // replace with a list of the relevant checkbox fields on your form
      [].forEach.call(document.querySelectorAll(switchCheckboxLabelsFor),function(cb){
        [].reduce.call(document.querySelectorAll('LABEL[for="' + cb.id + '"]'),function(prev,next){
          if (!prev.hasAttribute('data-touched-label')) {
            next.textContent = prev.textContent, prev.textContent = '', prev.setAttribute('data-touched-label','');
          }
          return next;
        });
      });
    });
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