How to set a trigger campaign halfway through the program? | Community
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Cecile_Maindron
Cecile_Maindron
Level 10
October 23, 2013
Solved

How to set a trigger campaign halfway through the program?

  • October 23, 2013
  • 3 replies
  • 1189 views
Hi,

I have created a (non-engaged) program at the end of August and I have already launched 3 campaigns.
Now I would like to know how many people have unsubscribed from the program. The only way I see it is that I have to create a campaign fix (filter) for past unsubscribed and a regular campaign (trigger) for the upcoming unsubscribed.

However ideally I would like to have information in one place....

Cécile @ Talend
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Best answer by
I'm not sure if I understand you correctly. But you can have a single email which can be used in multiple programs (e.g. in an engegament program). In Analytics you would see the combined result (including unsubscribes). However you can also add a report within a program. This would automatically limit the data to the usage within the program only. Maybe this answers your question.

3 replies

A
Anonymous
Accepted solution
October 24, 2013
I'm not sure if I understand you correctly. But you can have a single email which can be used in multiple programs (e.g. in an engegament program). In Analytics you would see the combined result (including unsubscribes). However you can also add a report within a program. This would automatically limit the data to the usage within the program only. Maybe this answers your question.
Cecile_Maindron
Cecile_MaindronAuthor
Level 10
October 25, 2013
@ Diederik Martens I'm interested to know how many guys have unsubscribed from an x program.
I always forgot that I can add reports to my program. So instead of having a filter camapign for history and a trigger campaign for future, I will create a report to collect info. thanks!
A
Anonymous
October 25, 2013
If you want to know who unsubscribed, you can also use the programs progression statuses. For channel 'Mail Blast' I also have a status for "Unsubscribed". I have a trigger that pushes the members to that status when unsubscribing.
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