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Nerea_Eguia1
Nerea_Eguia1
Level 3
October 2, 2019
Question

How to see Munchkin code results?

  • October 2, 2019
  • 1 reply
  • 5985 views

Hello, we have added the Marketo Munchkin tracking code into our page. When I go to the Web Page Activity Report in Analytics I have the following doubts: 

+ We have different workspaces in our instance, how do we know in which one we should look at?

+ Does thisreport show both information about anonymous visitors and known visitors? 

I have another question regarding munchkin code as well: is there any basic text about this code that we should be adding to our privacy policy?

Thank you very much!

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1 reply

Tracey_Bartz1
Tracey_Bartz1
Level 4
October 2, 2019

You can setup the report to show either anonymous or known visitors: Display People or Anonymous Visitors in Web Reports - Marketo Docs - Product Documentation . Probably you'll want to save two versions of the report: one for anonymous and one for know. 

In the admin section of Marketo where you found your Munchkin code, there is an option to choose the workspace that it should apply to. But please note that workspaces and partitions are different. Partitions are what divide the people in your database into separate areas. Workspaces only divide up your assets. It is possible to have multiple workspaces with a single person partition in which case all the same people are available to all workspaces. 

I would recommend that you read through this article Understanding Workspaces and Person Partitions - Marketo Docs - Product Documentation  and then this one https://developers.marketo.com/javascript-api/lead-tracking/configuration/  paying particular attention to the "wsInfo" row of the table that talks about how munchkin functions when multiple partitions are in play. 

There is no standard privacy policy language provided by Marketo because it is up to your legal team to determine what needs to be disclosed. 

    Nerea_Eguia1
    Nerea_Eguia1Author
    Level 3
    October 3, 2019

    Thank you so much for your quick reply Tracey. 

    Firstly, how can we save both versions? 

    In our case, we have the following scenario: 

    - We have different worskspaces that are meant to be independent instances (different people will have access to their own workspace).

    - We have a single partition. Even if they are not "sepparated" each person is related to the several workspaces, therefore, we filter targeted people via smart list.

    - Each workspace has a main website that needs to be tracked. 4 websites in total.

    Now my questions are the following: 

    + For now, I can see that there is a single Munchkin code available. Is there any way we can create different codes with its own ID?

    + We have a general workspace, if we can only have one single code, we could make it apply to that general workspace however, if we only have one partition, that means that we will see every people's activities regardless of their workspace? Because we would have mixed data then  

    Thank you so much again!  

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