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Lena_Masrialter
Lena_Masrialter
Level 2
March 12, 2018
Question

How to revert data on the lead back

  • March 12, 2018
  • 1 reply
  • 2441 views

Hi guys,

I had a promo requesting lead's full address. Few leads (that I have indicated) filled out their residential address rather than a business one (and they had business address details in the first place), so I am looking how to to revert this data. How should I build out the flow? Please advise.

Many thanks,

Lena

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1 reply

Dan_Stevens_
Dan_Stevens_
Level 10
March 12, 2018

If the data is no longer in the system, there's no way to revert it within the UI (using, say, a 'change data value' flow step) - unless it was a boolean field.  You can certainly use a filter to identify just those that changed these values, but no way to go back to the old value (unless it's stored elsewhere in another field; or through another data store, along with the API).

Grégoire_Miche2
Grégoire_Miche2
Level 10
March 12, 2018

Indeed

We had developed a solution a while ago that would extract the activity log for a list of leads, enable the user to select a DVC timeframe and a source (import) and revert it. But that would be a full API thing

-Greg

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