How to report or smartlist people that received (was delivered) 2 emails in a day? | Community
Skip to main content
February 2, 2018
Question

How to report or smartlist people that received (was delivered) 2 emails in a day?

  • February 2, 2018
  • 1 reply
  • 1348 views

Our current email communications limits allow people to receive up to 2 marketing emails per day and I know that it's less than ideal.  I'm interested in trying to do some analysis to see how the email metrics compare for people that received 2 emails in a day vs people that received 1 email.  I'm wondering if anyone has any suggestions for how to find leads that might have received 2 emails in a day.  Worse case, I guess I could go back email-by-email and build a dataset one email at a time.  What smartlist filters could I use to try to find someone that was delivered more than 1 email in a day?

Any suggestions would be greatly appreciated.


Regards,
Danielle

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Josh_Hill13
Level 10
February 2, 2018

It's not easy. I did this analysis once and don't want to again.

You need to find everyone who received at least ONE email on a day.

Then you need everyone who received at least TWO emails on a day.

Then in List 1, remove people from List 2. Do this for each day. It may run slowly or not at all.


This will give you a count of PEOPLE who had this experience.