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Kaitlyn_Nelson2
Kaitlyn_Nelson2
Level 2
January 27, 2020
Question

How to remove tracking from links

  • January 27, 2020
  • 4 replies
  • 9850 views

How do I removed tracking from links? I used to be able to click on the link and there would be a box that allowed you to turn off tracking. With our new templates, I can't seem to find that option

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4 replies

SanfordWhiteman
SanfordWhiteman
Level 10
January 28, 2020

Links visible in the Rich Text area still have that option. Where are you looking?

Kaitlyn_Nelson2
Kaitlyn_Nelson2Author
Level 2
January 28, 2020

Most of the email is using modules. Can you open the attachment above? I took a screenshot

SanfordWhiteman
SanfordWhiteman
Level 10
January 28, 2020

Pls remove the attachment and paste the image inline. Not all users can see attachments. 

Kaitlyn_Nelson2
Kaitlyn_Nelson2Author
Level 2
January 28, 2020

SanfordWhiteman
SanfordWhiteman
Level 10
January 28, 2020

When the link is built from a variable like that, you need to have another Boolean var to turn tracking on/off coded into the template.

Why are you turning off tracking, though?

Kaitlyn_Nelson2
Kaitlyn_Nelson2Author
Level 2
January 28, 2020

This is an OFT that we are providing to sales. This will not be sent from Marketo

SanfordWhiteman
SanfordWhiteman
Level 10
January 28, 2020

OK... interesting use case... anyway, the template needs to built right for this.

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