How to push new leads into SFDC without syncing to current contacts | Community
Skip to main content
A
Anonymous
July 5, 2016
Question

How to push new leads into SFDC without syncing to current contacts

  • July 5, 2016
  • 1 reply
  • 1042 views

Currently when we sync a lead from Marketo into Salesforce, the lead is appended based on email address to a current contact record (if one exists). Instead, we would like the lead to remain a lead even if a contact record (with the same email address) exists. Any tips on how to implement?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Grégoire_Miche2
Grégoire_Miche2
Level 10
July 5, 2016

Hi Katelyn,

Just assign the lead to a lead queue. It will force the creation of a new lead.

But this is really not a good idea. It will create a duplicate in the DB, which will scatter activities, cause targeting or personalization errors, split scoring on 2 entries and ultimately cause loss of business (since split score will prevent leads to become MQL / SQL)

-Greg

    Terms & ConditionsAccessibility statement

    Loading footer...