How to prevent certain fields from updating on SFDC sync? | Community
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A
Anonymous
April 1, 2013
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How to prevent certain fields from updating on SFDC sync?

  • April 1, 2013
  • 11 replies
  • 3214 views
Hi-
I'd like to prevent certain field in a SFDC Contact record from updating when synced with Marketo. I've read through the community postings and can't find anything that addresses this specifically for a contact type of record. I'd like to block updates to the name and possibly a couple other fields. Thanks.
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There isn't a solution in Marketo.  You have to confiure the contact fields to be read-only for the marketo sync users WITHIN SFDC using the security rules

Cheers,
Eric

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A
Anonymous
November 12, 2014
Hi Alisa,
I'm having the same exact issue where Marketo is updating the names of contact name fields in SFDC and I need that to stop immediately. As Emily had asked what rule did your SFDC admin put in place to change the value back if Marketo changes it?
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