How to Precheck checkbox I already checked off? | Community
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Danielle_Wong
Community Advisor
Community Advisor
July 9, 2018
Solved

How to Precheck checkbox I already checked off?

  • July 9, 2018
  • 3 replies
  • 2899 views

Here is an example landing page I have with a subscription form I'm testing. I previously subscribed to the product information and updates, but how do I get it to show that I did by pre-checking the box?

Thank you

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Best answer by SanfordWhiteman

Ensure that Pre-Fill is enabled, both for the field and LP and globally in your instance.

3 replies

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
July 9, 2018

Ensure that Pre-Fill is enabled, both for the field and LP and globally in your instance.

Josh_Hill13
Level 10
July 9, 2018

You need the Form to use Pre-fill.

Danielle_Wong
Community Advisor
Community Advisor
July 9, 2018

Thank you both for the quick help!

Turns out the prefill wasn't enabled in my instance. It was enabled on all my form fields and the LP too.

Danielle W.