How To Map SFDC Fields To Existing MK Fields? | Community
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Anonymous
February 11, 2016
Question

How To Map SFDC Fields To Existing MK Fields?

  • February 11, 2016
  • 3 replies
  • 2721 views

Hi,

We have used MK for two years with another CRM, now we want to integration MK with SFDC. We have many fields that are already existed in Marketo that we want to map to new SFDC fields. But when we start to sync the schema, we can't find the existing MK fields in the mapping area, so we are not able to map them to SFDC fields.

I wonder if anyone has done this before, like used MK for a while, and then integrate with SFDC later?

Thanks,

Leana

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3 replies

Grégoire_Miche2
Grégoire_Miche2
Level 10
February 11, 2016

Hi Xiaoyu,

This is not possible, at least not by you. Ask support is they can help.

Post the answer to the community, it may interest other people.

-Greg

Josh_Hill13
Josh_Hill13
Level 10
February 11, 2016

Yes, generally you need support's help to do this properly. The normal sync procedure is to pull from SFDC and Marketo auto maps certain fields. You will need to have the mapping you desire from Marketo to SFDC. Also, make sure fields are properly mapped in SFDC first.

J
Adobe Employee
JohnCl9Adobe Employee
Adobe Employee
February 11, 2016

Hi Leana,

Support is able to remap or merge a few fields at a time, but for a larger number like this you would need to reach out to our services department (services@marketo.com).

John

    Heather_Padgett
    Heather_Padgett
    Level 2
    March 29, 2017

    How has your integration gone? I'm going through the same process, and trying to find the 'right' way to do this seems impossible!

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