How to import an email recipient list w/o creating duplicates? | Community
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A
Anonymous
October 13, 2014
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How to import an email recipient list w/o creating duplicates?

  • October 13, 2014
  • 4 replies
  • 1582 views
I have a csv file that contains every lead's email address and language preference, and I need to send an email to leads whose language preference is English. 

Since all the leads are already in my Marketo database with corresponding first name... I want to import the list of English-speaking lead into Marketo, have the leads' first names synced to the email addresses, so that I can send an email to these leads using the {{lead.First Name}} token in my email greeting. 

How do I do that? If I import the csv file it will create duplicate acccounts, right? 
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Best answer by
Hey Elicia,
Marketo dedupes off of Email Address. So if a list import includes email addresses that already exist in your database, Marketo will not create duplicates. It will just update the existing lead with the other information contained in the CSV. So a list import will update the lead's first name to whatever is in your CSV.

Will

4 replies

A
Anonymous
Accepted solution
October 13, 2014
Hey Elicia,
Marketo dedupes off of Email Address. So if a list import includes email addresses that already exist in your database, Marketo will not create duplicates. It will just update the existing lead with the other information contained in the CSV. So a list import will update the lead's first name to whatever is in your CSV.

Will
A
Anonymous
October 13, 2014
Oh great! Thank you for the quick response! 
A
Anonymous
October 13, 2014
No problem!
Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
October 13, 2014
Happy to help, Elicia.
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