How to handle in Marketo the archived records in Salesforce? | Community
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Anonymous
March 13, 2014
Question

How to handle in Marketo the archived records in Salesforce?

  • March 13, 2014
  • 1 reply
  • 778 views
When a record in salesforce got archived, the visibility of this record will be removed from marketo. How can I handle this scenario? I want to identify in marketo those records that become archived in Salesforce
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1 reply

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
March 13, 2014
Hey Mark,

Since Marketo is unable to retrieve data from these records, you will need to create a workflow in sfdc to change a field and allow Marketo to read it before archiving the record.  Once the data is retireved, you can safely archive the record and then use that field to manage them in Marketo.
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