How to get fields from CRM to be available to use in Marketo | Community
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Taylor_Hale
Taylor_Hale
Level 1
December 7, 2018
Question

How to get fields from CRM to be available to use in Marketo

  • December 7, 2018
  • 4 replies
  • 2368 views

I am trying to find out how to get fields from Salesforce (that are NOT showing up for use in creating smart lists for email campaigns -- but that ARE in the field management section of Marketo) to become visible to use to create smartlists. Any insight would be much appreciated!

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4 replies

Harish_Gupta6
Harish_Gupta6
Level 6
February 13, 2019

Hi Taylor,

Can you please share the field name and the object type of those fields? If possible, share a screen shot.

Thanks

Harish Gupta
Veronica_Holme4
Veronica_Holme4
Level 9
February 14, 2019

Yeah, that's weird, but there are some fields in Field Management that are not available for use in smart lists as they are considered system fields. Is this a standard or custom field? Are you able to tell us which field?

A
AnkitDu3
Level 6
February 14, 2019

Fields created from Salesforce are automatically created in Marketo. Are these the custom fields which you have created?

Kenzie_Caldwell
Kenzie_Caldwell
Level 2
February 15, 2019

If the fields you are looking for are in the Opportunity Fields folder in Field Management, you can only access them using the 'Has Opportunity' filter. Click 'Add Constraint' and you'll see all the Opportunity fields.

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